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How to configure trouble ticketing integration with OTRS

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hello,

How should I install and use OTRS Trouble Ticket?

I can not find Edit the $OPENNMS_HOME/etc/otrs.properties file to change.

Thanks in advance

 

OpenNMS version
unknown
asked Dec 6, 2014 by negarak69 (170 points)
retagged Jan 9, 2015 by indigo

1 Answer

0 votes
I've changed your topic from "trouble ticketong" to "How to configure trouble ticketing integration with OTRS"

Have you tried to follow this documentation?

http://www.opennms.org/wiki/OTRS_Trouble_Ticket_Integration
answered Jan 9, 2015 by indigo (9,150 points)
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